Since 1-4-2004, out of hours medical care is the responsibility of Rushcliffe Primary Care Trust. This body contracts this work out to NEMS (see below).

Between the hours of 6-30pm and 8-30am our telephone is transferred to NHS Direct.  If your problem needs to be dealt with by a doctor you will be dealt with by the Nottingham Emergency Medical Service (NEMS).  This is a co-operative of Nottingham GPs who work a rota to provide a comprehensive out of hours service.  The Keyworth doctors frequently do sessions for NEMS, so we are all very familiar with how the system operates!

NEMS operates from a Primary Care Centre based in what used to be the old AA building on Derby Road on the corner of Triumph Road. It is about 400 yards past the QMC on the left hand side as you approach the City centre from the roundabout on the Ring Road.  It is a specially designed consultation suite and administrative centre with a fleet of cars, an ambulance, nurses and doctors.  This so that patients who are able to travel can come or be brought to the centre where there are full facilities for medical examination. Doctors are able to make home visits on patients who need to be seen by a GP out of normal hours. (other centres are sometimes used in addition)

When you ring out of hours you will first have your personal details taken and then you will be put through to a   NHS Direct nurse who is trained to decide whether you need advice, which she will give, or whether you need to see or speak to a doctor. If you need to speak to a doctor a doctor will return your call. If it is decided that you need to see a doctor you will be asked to attend the primary care centre where you will be seen by one of the doctors on duty, or visited if travel is not possible.

Please note that all phone calls to NEMS are voice recorded.

Whenever you are given advice by NEMS or a doctor sees you, the details are faxed to the Health Centre so that we are fully aware the following morning.

Multimap location of NEMS